Hired 2 times
Photos and Videos
1 photo and 2 videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
I am very happy with Doug's professional and personable service. He communicated with me immediately and was able to help us out right away. Even though our needs were not technically difficult, he was happy to come to our home to help us out. I highly recommend him and will definitely use him in the future if we have other computing needs.Jun 28, 2012Verified
Douglas is very knowledgeable, helpful, friendly, and punctual. He came on short notice and resolved our issues, and did so at a great price. I will definitely look to him for our computer needs. He is a professional through and through!Feb 12, 2012Verified
- What education and/or training do you have that relates to your work?Absolutely. Knowing it ALL is impossible. Keeping our knowledge current translates into more satisfied clients.
- What types of customers have you worked with?The most common tasks we perform for our clients are: Mac: Implementing a proper backup strategy. Integrating iPads and iPhones into daily life is second and hardware repair or new system installation comes in third. PC: System (Windows) cleanup and optimization. Virus removal comes in second and implementing a proper backup strategy comes in third. Networks: Installing routers and wireless access points. Network design comes in second and network security comes in third.
- What advice would you give a customer looking to hire a provider in your area of work?The best advice we can offer is to take the time to verify your service provider is licensed by the state of California AND that they carry the appropriate liability insurance. We are licensed and insured and hope to work with you!