Overall they were excellent, great price (lowest I could find), great communication. Assembling and disassembling was included, which was necessary for me and a 2 hour minimum as opposed to basically everyone else. The movers were nice and asked questions and wrapped my television, which was also necessary! Everything was delivered quickly and undamaged. The only negatives were that they didn't wrap or protect my mattress and mattress topper so my mattress topper got a little dirty :/ Also I waited for a little while at the dropoff address but I assume a truck is difficult to maneuver in traffic! I asked for a dresser to be put out by the dumpsters and maybe there was some confusion because they took a while outside where I wasn't sure what was going on and they ended up putting it outside of my building. That was fine but I kind of wish they had told me first. OTHERWISE it only took 2 hours and it went great!