FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Rock N Block Turf N Hardscapes, our pricing is competitive, transparent, and customized to fit the unique needs of each project. We don’t believe in one-size-fits-all pricing—every yard, layout, and vision is different, and we tailor our estimates accordingly. ✅ Free, no-obligation estimates ✅ Package pricing available for larger projects or multiple services ✅ Seasonal promotions & limited-time discounts offered throughout the year ✅ No hidden fees — what you see is what you get ✅ Flexible payment options, including credit card, financing, and over-the-phone payments We work closely with each customer to stay within budget while delivering the highest quality materials and craftsmanship. If you have a specific price range or budget, let us know—we’ll do our best to find a solution that works for you.
- What is your typical process for working with a new customer?
Initial Contact & Consultation We start by learning about your project goals, style preferences, and budget. On-Site Evaluation One of our experienced team members will visit your property to take measurements, assess the space, and discuss design ideas with you in person. Detailed Proposal We provide a customized quote that includes a clear scope of work, materials, timeline, and total pricing. If needed, we also offer 2D or 3D renderings for larger or more complex projects. Scheduling & Prep Once approved, we schedule your project at a convenient time and handle all the prep work, from permits (if needed) to material ordering. Installation & Quality Control Our professional crew completes the installation with attention to detail and respect for your property. We provide progress updates, keep the site clean, and ensure everything is done to our high standards. Final Walkthrough & Warranty Info We do a full walkthrough with you at the end to ensure satisfaction, explain any care instructions, and review our material and workmanship warranties.
- What education and/or training do you have that relates to your work?
At Rock N Block Turf N Hardscapes, our team brings together over 15 years of hands-on industry experience, formal training, and continuous education in landscaping, construction, and design. ✅ Our crew leaders and installers are trained and certified in artificial turf installation, paver systems, concrete work, and drainage solutions. ✅ We stay current with the latest techniques and materials through ongoing vendor training, industry workshops, and manufacturer certifications. ✅ Our design team has a strong background in landscape architecture and 3D rendering software, allowing us to bring your vision to life before the first shovel hits the ground. ✅ We’re fully licensed, bonded, and insured, and we prioritize safety, craftsmanship, and customer satisfaction on every job. Whether it’s turf, pavers, or full outdoor transformations, we bring skill, knowledge, and pride to every project we take on.