FAQs
- What is your typical process for working with a new customer?
First, we gather the move details by phone or text. Then, we provide a clear quote with no hidden fees. On moving day, our team arrives on time, fully equipped and ready to work. We treat every item with care and respect, and we follow up after the move to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in proper packing techniques, safe lifting practices, furniture protection, and customer communication. We regularly update our team with new safety protocols and efficient moving strategies to ensure top service.
- How did you get started doing this type of work?
Our journey began with a desire to offer reliable and honest moving services in Southern California. We saw how often customers were frustrated by hidden fees and unprofessional movers. That motivated us to create a company built on trust, transparency, and great customer care.