FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a minimum service fee of 2 hours on site for any hourly rate specified. My services are hourly and start at $35 an hour for PC & Mac repair/upgrades/software installs. For PC custom computer builds I charge $150 for labor at a flat rate. This includes a full burn in test for new builds/gaming rigs, etc.
- What is your typical process for working with a new customer?
My typical process would be the same as with anyone who needs my services. Kind, courteous service. professional with a smile. A real one, that is. :)
- What education and/or training do you have that relates to your work?
i try to keep a bi-weekly inspection of places like EnGadget, Snopes, and other news places geared for tech knowledge. It is really entertaining to keep with the latest tech stuff and see what is coming before others know whats up.