It’s free with no obligation to hire
Hired 54 times
23 years in business
Apple Pay, Cash, Check, Credit card, Paypal, Square cash app, Venmo, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Photos and Videos
Slow computer performance,
Virus or malware
Read reviews that mention:
- Ryan K.
Highly recommended. Was very patient when my computer wouldn’t even turn on during our meeting. Explained what was causing the issues and fixed them.May 31, 2020Verified
- Laurie G.
Ben was so very helpful. Patient in listening to my concerns but lightening fast/super smart in working with my computer and resolving the problem. He calls himself a "Computer Coach" which is much different and better than "Computer Repair"...because often it is not the case that the computer is malfunctioning...it is that someone (like me) may not know how to navigate the issues. He provided some good follow up to make sure that everything was working well for me. If you happen to book an appointment at his place, don't be put off by the shabby exterior of the house... and of course, he also will make an appointment to come see you at your home or place of business. I highly recommend Sustainable Computing.Aug 20, 2017Verified
- Carly L.
Very knowledgeable and friendly. I would definitely recommend him.May 21, 2020Verified
- Samone P.
Ben did an amazing job resuscitating my MacBook and it's faster than ever!! He is very easy going, patient and affordable! If you're having issues with your apple product contact Ben!Jan 6, 2018Verified
- Liz N.
Apple Computer Repair
I needed RAM installed on my Mac mini. Ben did this as well as troubleshooting for some minor problems I was having. He also explained some "whys" and "wherefores" regarding some quirks I was having with my machine. It was a very positive experience. He is a trustworthy and skilled person whom I would call upon again to work on my computer.Mar 31, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I have a standard hourly rate. Please let me know if it doesn't work for you and we can probably find one that does.
- What is your typical process for working with a new customer?Most clients come with a list of questions and issues they want to address. We begin there and work together based on what's most important to you and/or what resolves your biggest frustrations. I'm usually very efficient with this part. Along the way, I learn how you use your devices and offer useful tips to improve your computing experience. Together, we discover additional areas of focus and I introduce behaviors and tools that can make you more productive or flexible with technology.
- What education and/or training do you have that relates to your work?I read news throughout the week about the Mac world, business and technology services, and troubleshooting tips. However, most of my learning takes place on the job. Each user has a unique set of needs, preferences, and expectations about how technology should work for them. I learn from the problems my clients face that I've never experienced before, and the solutions I discover and implement.