Sustainable Computing

5.0
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(25)
5.0
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25 reviews
5
96%
4
4%
3
0%
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Customers rated this pro highly for punctuality, work quality, and professionalism.
  • Samone P.

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    Ben did an amazing job resuscitating my MacBook and it's faster than ever!! He is very easy going, patient and affordable! If you're having issues with your apple product contact Ben!

    Jan 6, 2018Verified
  • Tarek B.

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    Ben offered plenty of troubleshooting advice upfront and was very transparent along the way. Great to work with.

    Dec 22, 2017Verified

About this pro

Clients particularly appreciate my patience and my gentle and intuitive approach to computing. I translate jargon and help you understand how your Mac communicates with you, and our time together is always a learning experience. I love the opportunities to learn from each other, reach you at your level, and reduce frustration through logic and perseverance.

Years in business

22

Times hired on Thumbtack

30

Number of employees

1

Background check

Completed
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Photos and Videos

4 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Not too complicated. I use an hourly rate and offer a sliding scale to suit the greatest proportion of users. It's likely we will find a rate that feels most valuable to you.
    • What is your typical process for working with a new customer?
      I begin by hearing your issues and questions and ask you where you'd like to begin. We work together based on what's most important to you and/or what resolved your biggest frustrations. Along the way, I learn how you use your devices, offer useful tips, and suggest new ways to improve your computing experience.
    • What education and/or training do you have that relates to your work?
      I read news throughout the week about the Mac world, business and technology services, and troubleshooting tips. However, most of my learning takes place on the job, learning from the problems my clients face, the solutions I discover and implement for them, and the experiences that take place along the way.

    Business hours

    Pacific Time Zone
    SundayClosed
    Monday10:00 a.m. to 5:00 p.m.
    Tuesday10:00 a.m. to 5:00 p.m.
    Wednesday10:00 a.m. to 5:00 p.m.
    Thursday10:00 a.m. to 5:00 p.m.
    Friday10:00 a.m. to 5:00 p.m.
    SaturdayClosed
    Coverage Area for Sustainable Computing is about 4+ miles of Berkeley, CA.