FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The customer will pay for quality work. We don’t do superficial cleaning; our team is dedicated to delivering thorough and detailed services that meet high standards. Our pricing reflects the time and effort we invest in each cleaning, focusing on deep cleaning and attention to detail to ensure every corner of your home is spotless. We provide clear, upfront quotes based on the size of the space and service frequency. This means customers know exactly what they’re paying for without any surprises. Transparency is important to us, so there are no hidden fees. Plus, if customers aren't completely satisfied with our work, we’ll address any concerns at no extra cost. By choosing our services, customers can feel confident they’re investing in quality and reliability for a cleaner, healthier home.
- What is your typical process for working with a new customer?
We like to get information from customers in order to provide a tailored cleaning service. Our typical process begins with an initial consultation, where we ask questions about their specific cleaning needs and any areas of concern.
- What advice would you give a customer looking to hire a provider in your area of work?
Do you want a provider that focuses on quantity or quality? There are professionals that clean multiple homes in a single day by doing superficial work, but that often means not addressing the layers of dust and grime that have built up over the years. On the other hand, if you choose a provider who doesn’t cut corners, you’ll receive a more thorough and comprehensive cleaning that truly transforms your home. To evaluate the effectiveness of your cleaning service, take a moment to look behind your sofa after they finish. If you find dust there, it’s a good indication that the cleaning wasn’t as thorough as it should have been.