FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The breakdown of the rates for my services are as follows: It’s $75.00 p/hr, with a two hour minimum per booking for local jobs. A local job is when my drive time is from 5min to 30min. The two hour minimum for local jobs includes the 1/2 drive time each way, so it is $150 for the first hour and $75 per hour after that. In addition, due to recent changes in the Thumbtack business model, I also have to add on the fee Thumbtack charges me the moment any client contacts me. This fee is from $15 to $40. All appointments where drive time is more than 30min are calculated as drive time + one hour minimum work time + Thumbtack fee. I install 8 to 16 pieces per hour — depending on sizes and specific installation or location requirements. It’s also important to keep in mind how long it can take to decide on final placement. Thank you. Nikolas
- What is your typical process for working with a new customer?
I always talk or text with a client to get a sense of the specific details of the needs of their project. I ask that clients text me their address asap to confirm the booking and the details of our appointment. Then I have their address and phone number so that I can either text them when I leave to go to them for their appointment - this establishes my exact drive time - and/or to contact them a day in advance to reconfirm if needed. I accept cash, check, Venmo, Zelle or Paypal, which are payed upon completion of the job.
- What education and/or training do you have that relates to your work?
I am also a professional working fine artist, who has been a professional art handler and installer for thirty years at the top art galleries, museums, international art fairs, and for private art collectors and for people and businesses of all types.