FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The breakdown of the rates for my services are as follows: $100.00 p/hr, with a two hour minimum per booking for all local jobs. A local job is one in which my drive time is from 5min to 30min. All other jobs - those where my drive time is 30min or more - are calculated as drive time + one hour minimum work time. Drive time and any work time needed beyond the one hour minimum is charged the same per hour rate. In addition, due to recent changes in the Thumbtack business model, I also have to add on the fee that Thumbtack charges me for each client, from $15 to $70. I can install up to 10 works per hour, depending on exact sizes and specific installation or location requirements. It’s also important to keep in mind how long it can take me and the client to decide on the works exact placement. If a second art installer is required, I bring an equally experienced installer who are paid the same rates as I am and, if applicable, also receive the same drive time fees as well.
- What is your typical process for working with a new customer?
I always talk or text with a client to get a sense of the specific details of the needs of their project. I ask that clients text me their address asap to confirm the booking and the details of our appointment. Then I have their address and phone number so that I can either text them when I leave to go to them for their appointment - this establishes my exact drive time - and/or to contact them a day in advance to reconfirm if needed. I accept cash, check, Venmo, Zelle or Paypal, which are payed upon completion of the job.
- What education and/or training do you have that relates to your work?
I am a professional working fine artist and I have been a professional art handler and installer for thirty years at the top art galleries, museums, international art fairs, and for private art collectors and for people and businesses of all types.