FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer a flat-rate quote based on the TV's characteristics. Hourly rates are a burden on the client. How long it takes to perform a repair depends on several factors, but experience is key. The customer should not burdened with one's inexperience.
- What advice would you give a customer looking to hire a provider in your area of work?
I manage my own household as I would a profitable business. "Low-bid" is not my top priority; QUALITY is. We will always get what we pay for, no matter how much we try to fool ourselves. Having said that, I start with the best service provider, then I will try to negotiate the price within reason (they are making a living without a government handout and I respect that). But knowing when to "back-off" is just as important. I appreciate quality service, and in the end that's what I'm really after.