What is your typical process for working with a new customer?
Usually an introductory phone call or in-person meeting to discuss expectations and goals. I always offer a free 20-30 minute consultation to ensure there is a fit. I like to open with a discovery phase to listen and learn about what the client wants and needs and how I may be able to fit those concerns with solutions I offer. I also want the client to ask as many questions as she or he feels necessary to understand the process and get to know me.
Followed by this is either a formal proposal or a written agreement so everyone is on the same page. Payment is usually 50% down and 50% upon completion of project, although it can vary depending on the work. I also offer two sliding scale clients per 6 months as part of my mission to create a healthier, more resilient world.
What education and/or training do you have that relates to your work?
•CCE-Board Certified Coach with special designations in Career and Corporate, Business, Leadership Coaching
• Inspire Me Today Luminary
•Certified Mastermind Executive Coach
EDUCATION AND TRAINING:
•Graduate level certificate of completion in Interpersonal Neurobiology (Portland State)
•Conflict Resolution certificate of completion: Conflict Resolution Network: (Australia)
•M.A. degree in Communication Design and Leadership Certificate (University of Baltimore)
•B.S. degree in Corporate Media (James Madison University)
Do you have a standard pricing system for your service? If so, please share the details here.
It really depends on the project. Sometimes I offer hourly rates, sometimes packages. I also am willing to offer nonprofit discounts.
How did you get started doing this type of work?
I almost want to link to an article I wrote that hints at this “Stepping into the Shallows”. I spent years believing I needed to be in the competitive world of branding, marketing and advertising. Prior to the launch of BlueRio Strategies - my coaching and consulting firm, I was recruited to work at one of the nation’s top advertising agencies, Deutsch. They had noticed my ability to bridge the gaps between clients and in-house creative talent, from my former work in helping to launch a unique organizational model for an Ophthalmic Surgery Center in New York City. Yet something was missing so I went on to work at a museum in a non-profit capacity as Director of Marketing and Public Relations. Yet other staff members (not my direct reports) were always coming to me for advice. I also found myself strategizing, brainstorming and problem-soling with colleagues up and down the professional ladder, so-to-speak. At a certain moment and ethical situation presented itself and that is when I knew my path had to change. My path was about helping others transform – helping them move their visions into reality. And so in 2004 I began my consulting and coaching firm.
On a personal and professional note I am often tapped to lead presentations and keynotes regarding adversity - conflict management and strategic communications. I am an assault/car-jacking survivor and have experienced several more traumatic incidents in my life, as well as have a sister with special needs. My life calling while mostly focuses on supporting professionals, leaders and their organizations - also is to support anyone facing traumatic experiences, transitioning from one place in their life to another and to support people in finding their highest potential and living it to the fullest. In addition to my training as a coach and my study in IPNB, my certificate in conflict resolution and being
What types of customers have you worked with?
Small Business Owners
Professionals in Career Transitions
Companies hiring Speakers for Leadership Retreats
What advice would you give a customer looking to hire a provider in your area of work?
Ask detailed questions. Also offer an explanation of your expectations so both you and the pro understand the parameters of the project.
What questions should customers think through before talking to professionals about their project?
Confidentially - Credentialed and Certified Coaches MUST adhere to code of Ethics
Expectations and time-lines