FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our cleaning service pricing is transparent and depends on the scope of work, the size of the space, and the type of cleaning selected. We offer discounts for regular clients and for booking deep or recurring cleaning services. All costs, including cleaning supplies, are included in the price unless stated otherwise. Additional services, such as window washing or upholstery cleaning, are charged separately, and all details are discussed in advance.
- What is your typical process for working with a new customer?
We start with a consultation to understand your needs and, if necessary, conduct a site assessment. Then we provide a detailed proposal, schedule the cleaning, and complete the work. Afterward, we follow up to ensure your satisfaction and discuss future cooperation.
- What education and/or training do you have that relates to your work?
Our team is composed of trained professionals with extensive experience in the cleaning industry. Each member undergoes thorough training in the latest cleaning techniques, the safe use of cleaning products, and the handling of specialized equipment. We also stay updated on industry standards and best practices to ensure the highest quality of service for our clients.