FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please familiarize yourself with my payment terms for hourly rate work: The minimum call-out fee is $150. This is the base fee for the service call, which applies even if the work takes less time. This amount is always payable. If the work takes more than 2 hours, further payment is made at the hourly rate specified in the profile. Additional work that was not agreed upon in advance is billed separately. - The minimum cost for work on a request is $150 (up to 2 hours and only for the work specified in the request). For example: If the work for the request took 30 minutes, payment is for 2 hours. - Additional work is paid for separately, as agreed upon. - The time spent on work for the request is rounded up with full payment. For example: If the work took 4 hours and 30 minutes, it is rounded up to 5 hours. The cost will be 5 * $75 = $375. If the work for the request took 4 hours and 15 minutes, the time is rounded up to 4 hours and 30 minutes. The cost will be 4.5 * $75 = $337.50. Or as agreed upon for the scope of work.