FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing is discussed upfront, so there are no surprises. Rates are based on the size of the home, condition, scope of work, and any add-on requests. We focus on clear, transparent pricing that reflects the time and detail required to complete the service properly.
- What is your typical process for working with a new customer?
We start by understanding your home, your expectations, and what matters most to you. From there, we align on the scope of work before the service so everyone is on the same page. Once confirmed, the service is completed using a structured checklist and clear standards, followed by a final walkthrough to ensure everything meets expectations. Clear communication before and after each visit is a big part of how we operate.
- What education and/or training do you have that relates to your work?
We operate using clearly defined cleaning standards, detailed scopes of work, and quality checklists designed to deliver consistent results. Every service is completed to the same high standards of cleanliness and presentation, with extra attention given to kitchens, bathrooms, floors, and high-touch areas. This structured approach helps prevent missed details and ensures reliable results from visit to visit.