McKenna & Associates

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Read reviews that mention:

• computer・17
• malware・3
• laptop・2
• tech・2
• save・2
• personality・2
• pc・1
• resolved・1
• info・1

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Joe B.

Feb 24, 2015

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Hired on Thumbtack

arrived on time, explained to this luddite what he was doing to clean up my infected barely running pc, installed an anti malware for pc, had me test run my usual online tasks, stayed longer than estimated time, but stuck to estimated cost, which amounted to a discount, a no BS guy.

Computer Repair

Ellen R.

Apr 10, 2016

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Hired on Thumbtack

Mr. McKenna went to my elderly mother's home and made her computer more user friendly, fixed her printer and oriented her to the word of computing, lol. He was kind and patient. Taught her how to go on Facebook, too! She is using him as her go-to-guy now.

Computer Repair

Hans H.

Oct 14, 2017

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Hired on Thumbtack

Warren, the owner of McKenna and Associates , diagnosed and repaired the problem flawlessly. I have been in management of computer and software support on a world wide basis. Due to my background I am able to give this diagnostic procedure and result an A+. Thanks, Hans Hedfeld

Computer Repair

Vera S.

Aug 18, 2017

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Hired on Thumbtack

Warren quickly diagnosed my problem. Got me a new computer. Set it up and transferred all my documents for a fair price. He even brought my old hard drives back to me. All done within just a couple of days. Highly recommended!!!

Computer Repair

Bruce S.

Dec 11, 2015

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Hired on Thumbtack

My HP600 desktop computer experienced a major "meltdown" (the screen kept flashing from black to green ad nauseam). I had to take the device to Geek Squad for major repairs - it took them 10 days plus a factory re-set to finally fix it! Upon bringing it home, I couldn't figure out how to re-connect all of the cables - my countertop was a "snake pit" of wires and cords! I twice requested in-house visits by Geek Squad to get "the beast" breathing again...and twice Geek Squad screwed up on arrival times. At that point, I went to "Thumbtack" (first time user). I scrolled thru the computer techs, and was very impressed with what I read about McKenna & Associates...and so I made a "connection." Warren McKenna arrived on time, was very professional, got the computer all hooked up, restored all of my programs + backed up files, got the printer/computer connection functioning and answered all of my questions. I should add that I screwed up on his first visit. He arrived all ready to get to work...but we (...he) discovered that my HP electrical cord/box was missing - I had left it at work! Warren was very gracious and didn't charge me anything despite the fact that, due to MY carelessness, I had wasted his time and his trip to my home (I did pay him $10 for gas...but he never requested that). McKenna & Associates will, from this day forward, be my sole provider for all of my computer and tech-related needs. I should add, by the way, that his pricing is extremely reasonable! I highly recommend him!!!

Computer Repair