FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer extremely competitive pricing for all services performed. We can price by the job or based on a fair hourly rate determined by the number of our employees required on the project. If our new customers are flexible with scheduling, we guarantee that we will meet or beat any other written estimate provided by a reputable company.
- What is your typical process for working with a new customer?
We love talking to our customers. Through a very short phone interview we gather information to identify the needs of the project. While we can give estimates over the phone or by email, our goal is to visit every job site in person prior to the final quote being rendered. Understanding expectations and requirements from all parties involved is a very easy step that insures all parties are 100% satisfied throughout the project.
- What education and/or training do you have that relates to your work?
Jobs performed by Fusion Clean are executed under very close supervision by our foreman who is a very skilled tradesman with over 25 years of construction experience. Anyone can go out and buy a pressure washer and start blasting water at dirty grimy surfaces, trust us it's a lot of fun, however understanding the composition of the structure you are cleaning is everything. There are surfaces that you cannot pressure wash without risking significant damage. Stucco, Tile roofs and some decking material can be significantly damaged if adjustments are not made to the equipment used. For this reason we have systems that enable us to do everything from soft washing delicate surfaces to using up to 4000 PSI and 200 degree water for the most solid and durable surfaces needing a clean make over.