FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Details are based on actual window count. Sliding glass doors count as 2 windows, smaller fixed panes that are ground level will count as 1/2 a window. Standard vinyl windows; with one fixed pane and a sliding pane with a screen, count as 1 window. Divided windows (French style) windows are case by case because of the various amount of panes and styles.
- What is your typical process for working with a new customer?
Usually the first thing I do is greet their dog! Then we discuss how I bid a job and will walk around their home and count up the windows and give them an exact price. Explain to the customer what my service entails, which is cleaning the inside and outside of the Windows, the tracks and screens.
- What education and/or training do you have that relates to your work?
The training is on the job training/experience at cleaning homes. And as far as on the job training, it is 15+ years in San Diego cleaning over 5000 homes.