FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we believe in transparent pricing—no hidden fees. Our rates are competitive, with occasional discounts for added value. Feel free to reach out for clear pricing details and honest, quality service. Choose us for straightforward and reliable garage door repairs.
- What is your typical process for working with a new customer?
We've streamlined our process to make it easy for new customers: 1. Contact Us: Reach out by phone or online to discuss your garage door issue. 2. Schedule and Assess: Arrange a convenient time for our skilled technician to assess the problem. 3. Transparent Discussion: Receive a clear explanation of the issue, proposed solutions, and associated costs. 4. Approval and Repairs: Approve the repair plan, and our technician will efficiently complete the necessary fixes. 5. Quality Check and Payment: Ensure quality with a final check, receive a transparent invoice, and make a hassle-free payment.
- What education and/or training do you have that relates to your work?
We take pride in the expertise of our team. Our technicians are training and possess a combination of formal education and hands-on experience directly relevant to the field of garage door repair. Every technician is going on a training for over 8 weeks before going out on field.