FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We base our pricing on Number of Bedrooms, Number of Bathroom and TOTAL square footage of your home. It is also based on what type of cleaning service you need. We offer discounts based on cleaning frequency. We offer a 15% discount when you book weekly service, 10% discount when your book service for every other week, and 5% discount when you book monthly service.
- What is your typical process for working with a new customer?
We can either do everything via phone OR you can book on your own online. Over the phone, we will ask you what the square footage of your home is, # of bedrooms, # of bathrooms and review what type of cleaning service you need. We will need to know if you are looking for a standard cleaning service, something a little more detailed such as a deep cleaning, or a move in/out cleaning. We also offer post construction cleaning. Once we get all that information, we can give you a price and book you immediately.
- What education and/or training do you have that relates to your work?
We only hire experienced cleaners who have had previous experience in hotels, commercial cleanings or with their own clients.