- What should the customer know about your pricing (e.g., discounts, fees)?
Call Out Charge $20-$40 (Depending on distance to the job) Per Window $8-$12 (Depending on size, includes sill being cleaned) Screen Cleaning $2
- What is your typical process for working with a new customer?
Initial contact: The customer reaches out to the window cleaning service via call, text, or email. We will schedule a consultation with the customer to determine their needs and provide information about their services. Based on the consultation, we present a proposal outlining the scope of work, estimated timeline, and pricing. If the customer agrees to the proposal, we will work with them to finalize an agreement and schedule the work. We provide the customer with instructions to prepare their windows for cleaning, such as removing window screens on the second floor that are not accessible or clearing furniture away from the windows. We will carry out the work according to the agreed-upon timeline and specifications, using our equipment and expertise to clean the windows thoroughly. We will inspect the windows to ensure they are cleaned to the customer's satisfaction. We may follow up with the customer after the job is completed to ensure their satisfaction and address any concerns.