I decided to hire a computer pro technician to solve my computer problems since I am no technician when it comes to computers. I found Thumbtack via a Google search and left a description of the problems I was having into the system and waited for quotes. I got two responses offering help after two days and I selected to have Tech Hub for my work. After selecting 'Hire', I called the phone number and we made arrangements for Arnoldo to come out this very day. Nice to get my work done the day I called. My first like.
Due to the rainy weather, Arnoldo called me before his appointment time to let me know he was on the way but due to road closure, he would be a little late for the appointment. My second like, letting me know that there were circumstances beyond his control preventing an on time appointment meet.
Upon arrival, Arnoldo checked out my network construction then got to work. I showed him that my external hard drive was no longer shown as a connected piece of hardware to my network. Being very knowledgeable about networking, my third like, Arnoldo did his magic and was able to get my hard drive back on the network working again. Not totally set up the way it used to be, but a heck of a lot better than it was. It now works just fine.
Arnoldo tried very hard to get my email account to receive emails into Outlook but just couldn't get it to work. It seems there may be problems from my email client preventing the download into Outlook. I will have to work with both Microsoft and my email client to get my email working again.
Since Arnoldo couldn't get my email problem working, is the reason for only four stars instead of five for this review. But I am totally pleased with the service that was provided to me. Arnoldo is very knowledgeable, polite, responded to my needs in a timely manner, and was reasonably priced, even coming to my home. I will be keeping Arnoldo for my go to guy for future computer problems.