Ryan came to our house to help recover an external hard drive that was no longer recognized by Windows. He worked very hard to restore the drive. He tried multiple computers, BIOS settings/changes, cables, UNIX and Linux tools. Despite no evidence of physical damage, he was unable to get the drive back on line. Despite spending 4 hours trying to get things working, he didn't charge anything and felt badly. It is not clear how to proceed now.
I would still highly recommend him for computer repairs.