If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
My focus is solving technical challenges. I never charge more than fair and typically customers will add $$ to invoices as they are super satisfied. My guarantees include, no charge if I do not fix the issue.
My company, Mere Secure can help deal with hardwiring CAT6, wifi-network, printer, computer upgrades and problems, offer encryption data protections options, and website design services where you are given the tools to self-manage if needed leveraging WordPress.
We can work remotely with screen share tools, use of FaceTime or Meet -- we have helped rebuild PC's, install components -- we walk you through it to the end.
Whether it be 'how to do something, do something, or undo something' -- I am able to help you not charging by the hour, but by a flat fee 99% of the time. Try us. - Markus
Overview
Hired 129 times
20 similar jobs done near you
Background checked
2 employees
11 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2021
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
57 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Marcus D.
Jul 8, 2026
•
Hired on Thumbtack
Markus was able to help my son with his computer memory issue. His prices are extremely fair and he does honest work. I definitely would recommend his services to others in need of similar help. Thank you
Details: Personal (Home) • Technology support • Computer • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.
Network Support Services
Hannah T.
May 4, 2026
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Hired on Thumbtack
Was absolutely impressed with Markus and his services. Our company liked him so much that we decided to work with his company, MereSecure, for any future IT services. He originally helped me install a conference room video, camera and tablet in our office. Very pleased and thank you again Markus!
Details: Commercial (Office) • Office automation • Technology support • Computer • My home, venue, etc.
Network Support Services
John N.
Nov 1, 2025
•
Hired on Thumbtack
It was great he spend time to make sure every unit was up and running. Very knowledgeable. He’s the best tech I will call him again if I every need help with any IT issues.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Tech Services by Mere Secure Inc's reply
Thank you John. Much appreciated.
Network Support Services
Donna M.
Aug 5, 2025
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Hired on Thumbtack
Marckus has helped me with computer problems before. He is my go-to person for HELP. Very happy with his work and value for that work
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Dhennis T.
Jul 28, 2026
•
Hired on Thumbtack
Excellent service! Markus was professional, knowledgeable, and provided outstanding support. He took the time to address all IT needs efficiently and made the entire process smooth and stress free. I highly recommend Markus to anyone looking for reliable and high-quality IT services.
Details: Commercial (Office) • Technology support • Computer • At the pro’s location
Network Support Services
Credentials
Background Check
Markus Schmucki
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have a price guarantee. If the price is unreasonable, it should be less. Many times assessing what it takes to fix cannot be achieved without first inflating the price so high as to compensate if it takes longer. We offer discounts and stick to fixed pricing where we can to help the user not feel they are not knowing what the price will be. I will troubleshoot a problem for 3 hours if there are things to try. In that example, the user is only charged for 1 hour and the parts.
What is your typical process for working with a new customer?
Phone call. Email followup of next steps. Schedule provided to let you know when to expect.
What education and/or training do you have that relates to your work?
30+ years working with computer related projects. Formerly a VP of Information Systems, Software Development and Professional Services. We had relationships with Microsoft and were MSP's. I received a MCP in the late 90's. I also work with Mac's and do upgrades and updates.
The boundary is endless but if I don't know how to do it -- I learn it and do NOT charge you for that part of the process. Been working with websites since yahoo.com was born.
