Rebecca messaged me regarding a project I had posted , she told me that she would be able to draw and complete a logo for me based off of the details I gave her. I decided to get started with her right away because she seemed like she understood so I sent her half the payment as she requested and sent her a list of details and told her that I would like it to be detailed and realistic. The first image/sketch she sent me didn’t look like my vision at all it looked like an outline or a children’s drawing. Once I brought it to her attention and sent her multiple images to mimic from google and suggested that she drew my image on pencil and paper before drawing it digitally ( as I requested in my thumbtack project post) , She Immediately got back to me with a sketch that looked way better by following the pictures and details I sent her. From there, adding color and getting the final image was a breeze, it came out great .
Overall her work quality is good and her punctuality is good. One thing I noticed, however, was that she slightly changed her prices. When she texted me she gave me an estimate of 30$, and when we got started she gave me a total of 45$. Also, I asked for pricing and to get started with an animation video and she said 150$ per minute. I told her that the video should be 1 minute 30 seconds and then she quoted me 350$. Her prices are very reasonable, however, she keeps switching them up which looks untrustworthy. I also noticed bad communication and comprehension, when I sent her the list of details for my logo she said she understood and had an idea but when she sent it to me it was no where near what I thoroughly explained. So if you plan to work with her You must send reference pictures and very specific details. I also sent formal greetings when I messaged her (good morning, good night, and enjoy your day) and she never formally greeted me back or responded back, common curtesy. Overall, her work quality is good she just needs to work on customer service, communication, and comprehension . (I run 2 businesses with great quality and great customer service, which is why these things stand out to me).
HeARTwork LLC
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