FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing typically starts at $50 per hour and may vary depending on the scope and complexity of the project. For larger outdoor installations like pergolas or gazebos, additional fees may apply if anchoring into concrete or other structural work is required. We always discuss and confirm any additional charges in advance.
- What is your typical process for working with a new customer?
When we receive a request, we ask for a photo, model name, or product link so we can give an accurate quote right away. Once details are confirmed, we schedule a convenient time, arrive prepared, complete the work with care, and clean the job site before leaving. We value clear communication and always aim to make the process smooth and stress-free.
- What education and/or training do you have that relates to your work?
We have over 10 years of hands-on experience in technical and installation work. Ivan holds a degree in engineering and is certified in high-altitude operations. Our team brings both skill and precision to every project we take on.