Palafox Plumbing

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Why this pro?

Customers say this pro is professional, punctual, and quick. They handle drain repairs, pipe repairs and installs, and they've been in business for 3 years.

Summarized from the pro's profile. Review their profile for the latest.

About

At Palafox Plumbing we pride ourselves on delivering personalized plumbing solutions with a focus on quality and reliability. Unlike larger companies, we take the time to understand the unique needs of each client, ensuring every job is done right the first time. Our team of experienced plumbers combines the latest techniques with old-school craftsmanship, providing the highest level of service and attention to detail. We're not just a service provider; we're a trusted partner in maintaining the integrity of your property’s plumbing systems. With us, you're not just another customer—you're part of our community.

Overview

Current Top Pro

Hired 85 times

Background checked

License verified

10 employees

3 years in business

Business hours

SunClosedMon7:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Stripe, and Zelle.

Social media

Instagram

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

35 reviews

5

97%

4

0%

3

0%

2

3%

1

0%

Read reviews that mention:

Angelina T.

Apr 30, 2025

•

Hired on Thumbtack

Carlos did an exceptional job taking out some old galvanized steel gas pipe and replacing with black steel. He was very knowledgable in code and suggested a few changes to the gas shutoff locations. Very efficient, clean, and dedicated team.

Details: Supply new gas line to appliance (within home) • Replace old gas lines • Steel • Stove or oven • Fireplace • No, I will need the professional to provide the materials • House

Gas Line Installation

Trever E.

Mar 26, 2025

•

Hired on Thumbtack

Carlos came and unclogged the drain, reinstalled the toilet, and also found the cause of the problem from a previous contractor who capped off a vent line. He came the next day to install the vent line and everything went smoothly.

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Condo/Apartment

Plumbing Drain Repair

Neal Z.

Dec 6, 2024

•

Hired on Thumbtack

I need to fix a water tap outdoor and cancel an indoor water tap. The palafox is very promising and responding quickly. The work is done well. Will deal with them again.

Details: No new piping needed • Other plumbing installation or replacement • House

Plumbing Pipe Installation or Replacement

Sheila M.

Oct 20, 2025

•

Hired on Thumbtack

I’m speechless. That was such a great experience. Carlos came really fast, diagnosed the issues right away and fixed everything in an hour. He was really nice and randomly cleaned the area nicer than it was.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Condo or apartment

Plumbing Pipe Repair

Barbra w.

Oct 11, 2024

•

Hired on Thumbtack

I almost didn’t consider using them because they only had 1 review. but the minute I talked to the boss, I knew they were going to be great. And they were. My plumber was licensed and he was so knowledgeable and calmed me down as I had guests coming. He was totally honest about the leaking water and didn’t try to upsell me a more expensive way to solve it. I kept saying, “really, it’s done, you fixed it? It’s so hard to pick some who can’t give you any idea of what it might cost without coming out. I got an hourly charge and the plumber even hooked up my fire pit, free. They may be new to Thumbtack, but this is a highly experienced company who know how to treat a new customer. These are my guys now. I totally trust them. And they will be getting a ton of 5 star ratings which they totally deserve. It feels good to give someone a chance to prove themselves. It seems they go the extra mile to do a great job.

Details: A few pipes • Other pipe installation • House

Plumbing Pipe Installation or Replacement

Credentials

License

License type: C36 – Plumbing Contractor

License state: CA

License verified on 10/12/2024

Background Check

Juan Chavez Palafox

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Transparency: We provide a detailed breakdown of costs, including labor, materials, and any additional fees. Explain that the pricing reflects the quality of work, experience, and the assurance that the job will be done correctly and safely. No Hidden Fees: There are no hidden fees and that the estimate provided is comprehensive.
What is your typical process for working with a new customer?
Scheduling an Appointment On-Site Inspection Providing an Estimate Agreement and Authorization Executing the Work Final Walkthrough Final Payment and Documentation Follow-Up
What education and/or training do you have that relates to your work?
State contractor License in Plumbing.

Palafox Plumbing

About

Payment methods

FAQs

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