The Route To Your Problem LLC

Top Pro

$100/on-site estimate

Estimated price

Zip code

Shower or bathtub type

Supply and drain lines

Number of showers or bathtubs

Responds in about 6 min

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Introduction

Welcome to the Route to your Problem. As a seasoned plumber with over 20 years of experience, I pride myself on providing exceptional customer service and top-notch plumbing solutions to residential and commercial clients alike. From routine maintenance to complex installations, I offer a wide range of plumbing services, including: * Drain cleaning and clearing * Water heater installation and repair * Pipe replacement and repair * Faucet and toilet installation * Garbage disposal replacement * Water line installation and repair * Sewer line cleaning and repair * Bathroom and kitchen remodels * Water filtration systems * Bathroom and Kitchen remodels * Handyman services provided * And more! I understand that plumbing emergencies can arise at any moment, which is why I offer 24/7 emergency services. I prioritize fair prices, budget-friendly solutions, and most importantly, customer satisfaction. Plus, I offer handyman services to tackle any non-plumbing tasks, such as: * Painting * Carpentry * Tiling * Flooring * Lighting and electrical work * And more!

Overview

Current Top Pro

Hired 303 times

Serves San Jose, CA

Background checked

5 employees

21 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

113 reviews

5

88%

4

3%

3

2%

2

4%

1

3%

Read reviews that mention:

Emmanuel B.

Mar 16, 2025

·

Hired on Thumbtack

Jose was very accomodating and helped me to troubleshoot a backed up toilet, Replaced my toilet bowl, detected and repaired several leaks I wasn’t aware which gives me a peace of mind for a trouble free next several years at my rental.

Details: 1 toilet • Municipal water (most common) • House

The Route To Your Problem LLC's reply

Thank you for sharing your experience with us! We're so glad to hear that Jose was able to assist you effectively and provide solutions to multiple plumbing issues. It’s wonderful knowing that his work not only resolved your immediate concerns but also brought you peace of mind for the years ahead. Your satisfaction means everything to us, and we appreciate the trust you've placed in our team for your rental property. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to help!

Toilet Repair

Varun s.

Feb 8, 2025

·

Hired on Thumbtack

Details: Bathroom • Kitchen • Toilet • Sink or faucet • Garbage disposal • House

Emergency Plumbing

Wei h.

Jun 29, 2024

·

Hired on Thumbtack

Ben is a MUST to hire! I had two challenging problems that needed urgent attention on an extremely hot Saturday. Ben arrived earlier than scheduled and demonstrated exceptional professionalism and care. He completed the tasks quickly and efficiently, and generously shared valuable information to help us better maintain our pipeline. When he discovered we were missing parts, he drove to get them for us in the heat without hesitation. Ben truly prioritizes his customers’ needs, and we will definitely hire him again for future projects.

Details: Yes, repair is urgent • Multiple drains have issues • Clogging • Slow draining • House

Plumbing Drain Repair

Bobbi s.

3 weeks ago

·

Hired on Thumbtack

I was not there but my tenant said he did great and fixed the issue

Details: Laundry room • Washing machine • Condo/Apartment

Emergency Plumbing

Rony A.

4 weeks ago

·

Hired on Thumbtack

Great communication, quality work, and fair pricing. Thank you to Jose A and the service coordinator—I truly appreciate your help!

Details: Yes, repair is urgent • Yes, the building is currently flooded • Leaking pipes • Drain issues • Sink • Condo or apartment

The Route To Your Problem LLC's reply

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we're thrilled to hear that our communication and quality work met your expectations. Jose and the service coordinator will be delighted to know they made a positive impact. We’re always here to help, and we look forward to assisting you again in the future.

Plumbing Pipe Repair

Credentials

Background Check

Benjamin Williams Iii

The Route To Your Problem LLC

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