- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $225 for new customers who do not know the last time their piano was tuned. Every tuning visit after that (usually every six months,) costs $175. Repairs cost $100 for the first hour and $80 for each hour after. Repairs are done at a discount if attached to a tuning service. Cleaning costs $50.
- What is your typical process for working with a new customer?
Our mantra is to be honest and upfront about what we can provide as well as the costs of servicing your piano. We also want you to know the best ways to keep your piano performing at its best. We want you to feel that you can welcome us into your home or business and trust us, and we will do whatever it takes to instill that feeling in you.
- What education and/or training do you have that relates to your work?
We are graduates of the Piano Technician Academy (2022) and are certified piano technicians. I am a member of the Piano Technicians Guild.