I had some miscellaneous outdoor work I contracted with this company including tree removal, demo and masonry wall repair/infill. Jason was punctual and professional. We communicated before the contract was carried out, during, and at close out. He was clear and upfront about cost issues. The cost was fairly priced as well as the add services.
My advice as a client is to be clear and upfront if you have issues or questions. Most things can be resolved with your contractor if you keep communication lines open. You can always say no or ask them to fix the work if it is not the agreed upon expectations.