FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Discount Code: TT0330 Booking through THUMBTACK our customers get our very best price. Our customer's should feel they are getting a superior product and service with OXI FRESH carpet cleaning at our best price, while enjoying our 1 HOUR DRY TIMES WITH A PRODUCT THAT IS SAFE FOR KIDS AND PETS. *Please note that there will be a required $12 service charge for each service
- What is your typical process for working with a new customer?
We call the day before to let you know we are coming and confirming what time so you rest assured you are in good hands. We also call 30 minutes prior to arrival when we are on our way. Every job is completed to your expectations and our GOAL is to earn a LIFELONG CUSTOMER.
- What education and/or training do you have that relates to your work?
I have graduated OXI FRESH UNIVERSITY in an extensive and rigorous training. In addition I require ALL OF MY TECHNICIANS to pass this coarse and do on the job training with another technician until they are ready to be in your home or office.