- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is definitely not going to be the cheapest you will find. i would say prices are fair. We try to quote at the lowest price possible but at the end of the day the company has bills to pay to be able to provide our services. We always offer discounts to our hero's in the military and first responders!!!
- What is your typical process for working with a new customer?
My goal when meeting with a new client is to listen and get an idea of their particular desires, needs, and vision of their flooring project. From that information I gather we will work closely together to find a suitable option for our clients to enjoy for years to come with the investment they will be making into their home.
- What education and/or training do you have that relates to your work?
I have 15 years of experience in all aspects of hardwood flooring. We also stay up to date and attend seminars & instructional presentations of all of the newest products and equipment.