Jordan as a person was very nice. His inital follow up was prompt and he spoke very highly of his attention to detail. As a first time homeowner, I know little about construction and heavily rely on the expert knowledge of others to assist with our remodel. We hired Jordan after meeting three other contractors based solely on our interaction with him. When we originally had Jordan out to our house it was for a flooring quote only. Jordan explained he also preformed landscaping work on the side so we added that to our list.
Jordan did an amazing job installing the floors! The entire dynamic of the house changed because of the floors. I was very disappointed in a few other areas which is the reason for 4 stars. We do not currently live in the house although we do have a few items in place for weekend visits.
Towards the end of the job Jordan said that they were mostly finished so I had gone to check out the progress. The tile work in both bathrooms is crooked. The master bath is very noticeable. In addition, my bedding was covered in dust and they had smeared grout into the carpet in my bedroom. There was also sloppy grouting and caulking done in several areas of my home. To add insult to injury his crew decided it was ok to help themselves to my kids popcicles - this actually upset me just asuch as the tile floor.
Giving credit where it is due: Jordan and Tim did have my carpets cleaned, my bedding dry cleaned and I was given the option to have them rip up the bathroom floor or receive a discount from my final bill. Jordan did offer to replace the missing popcicles as well although that never did happen.
The landscape looks nice as well but we asked to keep the remaining turf and that also didn't happen. I asked jordan about it and he said what was salvageable was in our shed - it wasnt.
Again, I was very happy with the floors but the other items make it hard to say if I would rehire for additional projects. Nice guy but I didn't feel like our home was cared for in the way he said it would be.
If you do decide to hire Jordan my recommendations would be:
1. Get a detailed breakdown of the work
2. Notate about the use of your personal items (they completely filled up both our garbage cans)
3. Inspect. Inspect. Inspect. Check every corner.