FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer both set pricing options & quotes for more extensive jobs. Add-On services are also available with every job & SAME DAY SERVICE is available as well.
- What is your typical process for working with a new customer?
Phone/email conversation about needs, job size, location & desired outcome QUOTES + FIXED PRICING + SAME DAY SERVICE Phone/Online booking with representative > Team and cleaners assigned > Email notification is sent > Job performed > Client checks & signs off on job > digital payment made for services (pre or post paid pending job size) > Client reviews service online & reschedule!
- What education and/or training do you have that relates to your work?
Aside from years of hands on experience, courses in cleaning & business management have been completed. The use of specific products to interacting and managing customer expectations and provided phenomenal service is innate to our team.