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Your Computer Store
Your Computer Store

Your Computer Store

Offers remote services
Offers remote services
contact for price

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Computer issue
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We speak to the customer rather than about the computer. There is no Best way to use a computer or set it up - Only the best way for you. We work to find a way so you can be productive and effective with minimal stress. Computers can cause huge stress from the lack of knowledge or then just not working. We help to relive that by making sure the computers do what they are supposed to do and you know how to do it. I little bit of knowledge makes a huge difference in you technical experience. We heal not only computers but your relationship with them.
Overview

Hired 69 times

3 employees

12 years in business

Payment methods

Cash, Check, Credit card

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

Jul - Dec

Photos and Videos

3 photos

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

44 reviews

5
86%
4
14%
3
0%
2
0%
1
0%

Read reviews that mention:


Elmer A.

Computer Repair

Gaddy is the man! No BS... Straight to the point and got my laptop computer back with no issues. Highly recommended if yours need some TLC..
Apr 4, 2020
·
Verified
Linda S.

Computer Repair

The Computer Store is now my computer repair service, they have excellent service, knowledge, and you will feel extremely comportable leaving your computer for repairs.. I highly recommend them.. thank you Computer Store
Jun 8, 2018
·
Verified
Jack F.

Computer Repair

Simple computer repair that was handled professionally and quickly. I'll use Your Computer Store again should I have the need.
Oct 18, 2016
·
Verified
Richard F.

Computer Repair

The technician was very polite and respectful of my home he even took his shoes off before it came in that's how respectful he was he... went directly to work and even though I had thrown away the top to the router he was able to master the problem ....he then went on to connect my computer to the router and my computer to the printer,.... He also connected my phone to the.,. printer..,, I am now able to print from my phone,.,... Thank you very much for your service
Dec 12, 2018
·
Verified
Chuck S.

Computer Repair

I was online Saturday night after having purchased a Dell laptop and, in spite of everything I tried, not being able to get it to communicate with my Epson printer. I am not bad at "this stuff" but NOTHING I did worked. After about six hours of frustration I got online and found "Your Computer Store" and there was a message waiting for me Sunday morning. I THOUGHT I was going to wait until the following week. He was AT MY HOME by 1 PM Sunday and solved my problem (and some others I didn't realize I had). AND.....the price was right. VERY VERY satisfied with the prompt service AND the work.
Aug 5, 2018
·
Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    In the shop we start with a $30 diagnostic fee which would be applied to any repairs going ahead. Some standard charges = OS installation-$130 includes all updates, all drivers, all standard utilities, User setup with local or MS account login. Transfer data from old to new computer -$100 Virus/Malware removal-$89, Maintenance ( Updates, cleaning, reduce startup programs and more) $89 both - $150 In-House visits have a $40 curb charge Plus $80/hr. Materials are extra. Remote support can be used if the computer has an Internet connection and varies based on Time-$80/hr or contract (maintenance or something that does not required continuous focus.)

  • What is your typical process for working with a new customer?

    We talk to discuss to determine the actual issue they are facing. expected outcomes, possible glitches and general scope. Deciding if it can be handled remotely, bringing into the shop or a house call would be best and estimated pricing for each option.

  • How did you get started doing this type of work?

    I wrote my first program in 1969, Got my own computer in 1984 to design a database for my chimney sweeping customers. In 1999 I was looking for for work as a programmer and realized there were much better programmers also looking for work. I had been helping friends for years and started PC Housecalls doing home visits only. In 2009 i opened Your Computer Store with 2 other men with retail experience to become a full service shop building custom desktop, repairing laptop and desktop PCs and offering support in s the shop, relotely and on site.

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