FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for me is adjustable due to the operating cost of running a professional handyman and assembly services business. For every job, I have Commercial General Liability, Licensed, Bonded, Ford F-150 4x4 work truck, standardized with DEWALT tools/lighting and use technology to electronic bill, schedule and invoice.
- What is your typical process for working with a new customer?
New customer process for me starts with a conversation on their project. I like to understand what they are doing to ensure that my experience matches their needs. Once we establish a comfortable understanding of the job scope, timelines and completion schedule is just as or sometimes the most critical. For me this is done by ensuring that I setup calendar times that we both agree on. I use technology to ensure calendar invites are sent & accepted so we all have a digital record of when, where and what I’m doing we both can see on our device of choice. Lastly is payment, I really like the use of electronic payment and sending an email receipt of a completed invoice. All these items are seamless and part of my quality focus.
- What education and/or training do you have that relates to your work?
My experience is diverse. I started my company after finishing college with a Bachelors degree. I was in corporate America for nearly 15 years. I had a career change that working with my hands and building things are my true passion. I tested number 1 and was an apprentice at ABC NorCal for carpentry. I started a build firm ultimately growing it to 15 people. After a long run of being an entrepreneur, I was able to sell the business. After two years of being away, I miss the client interaction and the daily surprises of building industry. I am now a sole proprietor focused on the Handyman trade.