FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on two things: how far the address is, and how fast you need it. A routine serve in the greater Bay Area is a flat rate that covers multiple attempts at one address, the signed Proof of Service, and an email update after every attempt. Rush, same-day, evening, and weekend service cost more, as do addresses out in the Sacramento Valley and the Sierra and Lake Tahoe corridor where the drive time is real. Skip tracing and extended stakeouts are quoted separately so you are only paying for them if you need them. Attorneys and firms sending regular volume get discounted per-serve pricing. You get the full number before I start. No surprise add-ons after the fact.
- What is your typical process for working with a new customer?
Send me the documents as a PDF along with the name and address of the party, plus anything that helps me find them: work schedule, vehicle, physical description, who else lives there. Tell me your deadline and I will confirm whether it is realistic before you pay anything. I attempt at varied times, including early morning, evenings, and weekends, because most people are not standing in their doorway at 2pm on a Tuesday. You get an update after every attempt, whether it went well or not. Once served, I complete and sign the Proof of Service, email you the scan the same day, and get the original to you or to the court however you need it.
- What education and/or training do you have that relates to your work?
I have been handling legal document service and court running in California since 2018. That means working daily inside the rules that actually decide whether service holds up: who is legally allowed to serve, when personal service is required versus substituted service or posting, the mailing that has to follow substituted service, and how a Proof of Service must be completed so the clerk accepts it and opposing counsel cannot get it quashed. I am also a commissioned Notary Public and a trained Loan Signing Agent, so time-sensitive legal paperwork where one wrong box costs someone a hearing date is the everyday job, not the exception. Background checked through Thumbtack.