In this day and age, I rarely have the opportunity to witness truly excellent customer service. Well, Max from Neck Deep Aquatics impressed me with his customer service! Not only did he come out to check out our aquarium on a Sunday, he was back the very next day to thoroughly clean our extremely dirty tank. Then he added two fish, two snails, rocks and plants. Afterwards my whole family was completely amazed by transformation! Max was professional, friendly, and very knowledgeable. We are so pleased with the service and will use him in the future every time we need help with our aquarium!!