LBTechGuy

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About LBTechGuy

hired 11 times on Thumbtack

How does your service stand out?

I stand by my work with a 100% satisfaction guarantee. If you have a question, I will provide an answer.

What do you enjoy about the work you do?

I am able to exercise my problem solving skills on a daily basis. I also learn something new everyday about technology and people.

Location

Long Beach, CA 90814

  • Background check
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Reviews

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  • 5/5 stars Computer Repair Verified Review

    Showed up on time, did a great job at a fair price. Will definitely use again.

  • 5/5 stars PC Computer Repair Verified Review

    Randy Kinny arrived as promised on time. He was thorough and knowledgeable and cleared the malware from my computer in two hours time.
    He made sure that everything was working properly before he left.

  • 5/5 stars

    Great fellow very calm and professional . Goes above and beyond not only solved multiple wifi issues but also took the time to secure the connections very knowledgable, courteous and not condescending ! No reservations he is terrific

  • 5/5 stars PC Computer Repair Verified Review

    Fast, efficient, reasonably priced. Would hire LBT again for sure.

  • 5/5 stars Computer Repair Verified Review

    I had a corrupt OS on my work computer; Randy asked a lot of questions over the phone and then, even though he was busy on other jobs, found a way to get to my office that same day. He explained what the problem was, what it would take to fix it, and kept me up to date throughout the process. He even recommended and made some upgrades to my software, and made sure everything was up to date and better than it was before. He even saved all my old files! Super nice guy, and took great care of me. Highly recommended.

  • 5/5 stars PC Computer Repair Verified Review

    Did LBTechGuy do a good job? Absolutely! LBTechGuy did a great job! I hired LBTechGuy to repair my computer that was freezing at almost every turn. When I tried opening a browser, it took forever, if it opened at all. If I tried using software, it ran very slow, working intermittently, making getting anything done almost impossible. After he repaired my computer, it ran like I hadn’t seen it run in a very long time, as intended…proficient and fast! He is professional and friendly and also went beyond the call of duty in a number of ways! He explained things to help me keep my computer running efficiently, exposed computer download scams I had fallen privy to, and even helped me save money I was unwittingly wasting. (I don’t want to set you up, LBTechGuy) But after all of that, he even gave me a substantial break on my bill! I would, without any trepidation, highly recommend LBTechGuy!
    Z. Pick, A very satisfied customer

  • 5/5 stars Computer Repair Verified Review

    LBTechGuy did a wonderful job. Was very knowledgeable, patient and proficient. We will use him again.

Question and answer

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. My pricing system is very simple and affordable. For home users, my general rate is $60 per hour. For businesses, my general rate is $90 per hour. I do offer custom price lists for specific jobs on my website.

Q. What types of customers have you worked with?

A. The top 5 most frequent types of jobs I perform are:
1) Windows OS diagnostics and repair.
2) Malware removal.
3) Data backup and transfer.
4) Network configuration.
5) Advise about technology needs.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. It's important to know the technician's experience and work ethic. Some computer repair technicians will attempt to tack on unnecessary work to prolong the work and gather more fees. Sometimes the best and most cost effective option for some computers is to save important personal data and replace the machine.

Q. What questions should customers think through before talking to professionals about their project?

A. I have a unique approach to computer tech support by offering proactive options to protect users instead of just fixing recently occurring problems.

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