About this pro
9 years in business
11 hires on Thumbtack
Showed up on time, did a great job at a fair price. Will definitely use again.Sep 3, 2015Verified
Randy Kinny arrived as promised on time. He was thorough and knowledgeable and cleared the malware from my computer in two hours time. He made sure that everything was working properly before he left.Jun 5, 2014Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing system is very simple and affordable. For home users, my general rate is $60 per hour. For businesses, my general rate is $90 per hour. I do offer custom price lists for specific jobs on my website.
- What types of customers have you worked with?The top 5 most frequent types of jobs I perform are: 1) Windows OS diagnostics and repair. 2) Malware removal. 3) Data backup and transfer. 4) Network configuration. 5) Advise about technology needs.
- What advice would you give a customer looking to hire a provider in your area of work?It's important to know the technician's experience and work ethic. Some computer repair technicians will attempt to tack on unnecessary work to prolong the work and gather more fees. Sometimes the best and most cost effective option for some computers is to save important personal data and replace the machine.