Need reliable IT help for your home or small business? We offer expert tech support, device setup, troubleshooting, and network solutions. Whether you're dealing with a slow computer, Wi‑Fi issues, or setting up a new office, we make tech work the way it should.
Overview
Hired 29 times
Background checked
3 employees
1 year in business
Business hours
SunClosedMon7:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Samsung Pay, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Data storage media type
External hard drive
PC desktop hard drive
PC laptop hard drive
Mac desktop hard drive
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sandra L.
Sep 18, 2025
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Hired on Thumbtack
Mendel was very knowledgeable and easy to work with. I am elderly & have minimal computer knowledge. Mendel resolved my issues easily, very patient while I did some of the key functions I needed to know multiple times and I now have a functioning computer back to the state before I "wiped" out several programs. Highly recommended
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Marty T.
Aug 3, 2025
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Hired on Thumbtack
Mendal was very professional and friendly. He absolutely solved my problems as well as going beyond what was asked for and checked to make sure my computer was working properly. His service was totally worth the price. Would highly recommend this service.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Friendly IT Pros's reply
Thank you so much for the great feedback. I’m really glad I could help and make sure everything was running the way it should. I appreciate the recommendation and am here anytime you need support.
Computer Repair
Ahren G.
Jul 22, 2025
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Hired on Thumbtack
Mendel was fantastic in assisting us with an urgent network outage. He reached out same-day and was able to be on site within half an hour to start troubleshooting. Mendel did a great job and was very communicative. We will definitely be using Friendly IT Pros in the future!
Details: Commercial (Office) • Technology support • Router • My home, venue, etc.
Friendly IT Pros's reply
It was a pleasure helping out, and I'm glad we were able to get everything back up and running quickly. Looking forward to supporting you again whenever you need us.
Network Support Services
Catherine D.
Oct 5, 2025
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Hired on Thumbtack
Mendel was on time and got my new laptop up and running with software and protection. Additionally we enlisted their services to replace and update a desktop pc. We were very pleaaed and would hire them again.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Juan B.
Sep 19, 2025
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Hired on Thumbtack
The man who serviced our WiFi did an outstanding job. He was professional, courteous, answered all my questions, and overall it was a pleasure to watch him work. Everything is fixed and working better than before if that's possible. I would recommend Friendly IT Pros to anyone in my situation. Thanks for a job well done.
Details: Personal (Home) • Network administration • Computer • My home, venue, etc.
Network Support Services
Credentials
Background Check
Mendel Kurland
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing for most services. Each visit includes up to 60 minutes of expert support, with additional time billed at our standard hourly rate. No surprise fees, no upselling—just dependable help when you need it.
What is your typical process for working with a new customer?
We start by listening. After a quick intake call or online booking, we assess your needs, answer any questions, and schedule a time that works for you. During the visit, we explain what we’re doing step-by-step so you feel confident and in control. Follow-up support is always available.
What education and/or training do you have that relates to your work?
Our team has over 20 years of hands-on experience in residential and small business IT support. We combine technical know-how with a calm, people-first approach.
