FAQs
- What is your typical process for working with a new customer?
When a new customer contacts us, we learn about their cleaning needs, review photos when needed, and provide a clear, upfront quote. Once they approve, we schedule a convenient time, arrive on time, carefully clean their furniture or carpets, and make sure they’re satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and experience in professional upholstery, furniture, carpet, and mattress cleaning. We use professional-grade equipment and proven cleaning techniques to safely and effectively remove dirt, stains, odors, and allergens from a variety of fabrics and surfaces.
- How did you get started doing this type of work?
We started Lux Water with a simple goal: to help people restore and enjoy the furniture they already have instead of replacing it. What began with a passion for quality cleaning and helping others grew into a family-owned business focused on upholstery, furniture, carpet, and mattress cleaning.