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Certifiedmactech
Certifiedmactech

Certifiedmactech

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Skills
Role
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Introduction
been providing IT support services for over two decades now. We have changed with the industry and continue to support all of our clients’ technology needs both on the Apple Mac platform as well as Windows and Linux. We travel anywhere in Los Angeles County and support desktop machines, servers and all networking equipment including wi-fi routers and firewalls.
Overview

Hired 12 times

Background checked

3 employees

24 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Projects and media

7 photos

Projects and media

7 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.4

10 reviews

5
80%
4
0%
3
10%
2
0%
1
10%


pro avatar
Lisa T.
Feb 19, 2018
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Hired on Thumbtack

Hired on Thumbtack

Evan was very helpful and easy to work with. He showed up on time, and rather quickly from when I posted which was great! Evan explained everything I needed to know and in a way that would translate perfectly for me to use. I was very pleased overall and would recommend and call again should I need further help.

Details: As recommended by teacher • 60 minutes • Monday • Saturday • Sunday • Morning (9am - noon) • Early afternoon (noon - 3pm) • As recommended by teacher • As soon as possible • Ready to hire the right teacher now • The computer teacher travels to me

Computer Lessons
pro avatar
Caroline C.
Apr 12, 2018
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Hired on Thumbtack

Hired on Thumbtack

Evan was amazing and did everything he could to find a solution to my difficult problem. He even did some of the work pro bono and took my computer home to work on it to save time when things looked bleak and even though my computer was ultimately not salvageable he saved as much from it to reinstall on a new one which he also advised me how to purchase Along the way Evan gave may many tips that will help me with the use of my computer

Details: Mac (Apple) • Desktop • Computer not turning on • The computer technician travels to me

Computer Repair
pro avatar
Jake B.
Feb 28, 2018
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Hired on Thumbtack

Hired on Thumbtack

Jeff defiantly knows this sector. Hardware and software, hard to find someone who can do that. We are in progress to resolving a much deeper IT issue, his care and attention to the matter is noted and will definitely be hiring him again.

Details: Communications (telephone, cable, or internet) • Replace existing wiring • Install wiring within home • A few wires • House • Home Owner

Wiring Installation
pro avatar
Carla R.
May 3, 2018
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Hired on Thumbtack

Hired on Thumbtack

Evan is fantastic! He responds incredibly quick, was perfectly on time, spent as much time as was needed to find/fix the problem, FIXED THE PROBLEM and then went ahead and accepted helping us with a few more things-which he was also quick and dedicated to finishing- and all for a very, very reasonable amount! All in all, we were completely happy with his service and we're even happier to refer him to our clients and to call him for any IT/computer issue in the future.

Details: Computer • Phone or internet (no in-person meeting) • The network technician travels to me

Network Support Services
pro avatar
Gai K.
Jun 6, 2018
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Hired on Thumbtack

Hired on Thumbtack

Evan was super nice, punctual, and eager to help. For me, he was a bit too impatient, reaching over me to use the track pad, clicking on close without my permission when calendar reminders would pop up. I'm smart and fairly adept. I learn best when someone sits patiently and lets me do it myself. That was very hard for him. And, my purpose in hiring him was to learn more about Excel. But we gave up on it and returned to a Word table. I'm fine with it, but it wasn't what I had asked for. I could just see that staying with Excel was going to take way too long, and I wouldn't accomplish anything. He got stuck on trying to figure out how to have the header just on the first page and not on the others. Not sure even now why that happened.

Details: Spreadsheets (e.g., Excel, Access) • More than once a week • 60 minutes • Monday • Tuesday • Wednesday • Thursday • Saturday • Morning (9am - noon) • Late afternoon (3 - 6pm) • Early afternoon (noon - 3pm) • As soon as possible • The computer teacher travels to me

Certifiedmactech's reply
This was a difficult visit. The client's version of Microsoft Excel 2008 was not functional. This made the visit frustrating as soon as it began. Also the work area was so small I could barely fit next to the user so there was awkwardness when I needed to demonstrate tasks with the mousepad. I did accidentally click on a calendar alert and apologized right away as we reset the alert. The client's mousepad was one of the older Apple models and was not working properly which also made working quickly and efficiently impossible. Upon seeing that the Excel install was too broken to work with I had to have the client purchase the new version which did take time and money unfortunately. The new version did fix the file saving issues however there was a header problem with one of the spreadsheets which we weren't able to fix. I offered to research the issue and remote into the client's machine for free at a later date with a fix.. I then moved the project to Microsoft Word from Excel at the client's request. I'm sorry that that wasn't what was desired however that's what I was instructed to do and the client indicated this was a big improvement. I wish we could have focused on training more but we had to spend time on repairing IT issues first. I'm learning from this visit so I can do a better job preparing and setting expectations for these kinds of training visits in the future.
Computer Lessons
Credentials
Background Check

Evan Miller