FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are given on a case by case basis.
- What is your typical process for working with a new customer?
First of all, I believe that once a customer schedules appointment, it is important that I arrive at the appointment one time. For whatever reason I'm not able to arrive on time I will call the customer letting them know what time I will be arriving at their home or location. Secondly, make sure the that I understand the scope of work that customer is requesting. At this point, I will reiterate the scope of work to make sure that I have a clear understanding of the scope of work that customer expects to be performed. Lastly,I then will provide a written estimate in a timely manner. Once estimate has been submitted I will call customer to insure that they have in fact received estimate and determine if there is any question or concerns.
- What education and/or training do you have that relates to your work?
K-Square Construction Company Certifications & Education: EPA Renovation Certification- 10 hour initial training includes hands-on training in testing for lead in paint, methods for minimizing the creation of dust and lead-based paint hazards, interior and exterior containment and cleanup methods, and cleaning verification. Activities covered include the use of EPA-recognized test kits, setting up barriers, covering furniture, ducts, and carpeted floors with plastic, mopping floors, bagging waste, and determining that the work area has been adequately cleaned. OSHA -30 hours Occupational Safety and Health Training Course for the construction and general industries teach health and safety awareness, help workers reduce the risk of job-site hazards. Master Degree-Public Administration CSU Dominguez Hills Associate Degree -Electrical Construction & Maintenance Los Angeles Trade Technical College