FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We provide free estimates before starting any job, so there are no surprises. Pricing is based on the size of the home, the type of service, and the level of cleaning or repair required. We also offer seasonal promotions, bundled service discounts (e.g., air duct + dryer vent cleaning), and competitive rates for annual maintenance plans.
- What is your typical process for working with a new customer?
We begin with a quick consultation to understand your needs, followed by a detailed inspection to provide an accurate quote. Once approved, our trained technicians arrive on time, fully equipped to complete the work. After the service, we review the results with you, answer any questions, and provide maintenance tips to keep your system running efficiently.
- What education and/or training do you have that relates to your work?
Our technicians have over 15 years of combined experience in HVAC, air duct cleaning, and chimney services. Each team member receives hands-on training, safety certifications, and ongoing education to stay updated on the latest equipment, cleaning techniques, and air quality standards.