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Super thorough move out clean! Our project was a bit more difficult since the owner owns the furniture, so there was more stuff in the house than typical for a move out clean. But they went as far as to clean the owner’s furniture and temporarily move items in drawers to do a complete wipe down. They did great!Mar 29, 2019VerifiedCity Maid (Los Angeles County)'s reply
Hi Stephanie, We are glad to hear that our team was able to do a super thorough move out cleaning for your home. Thank you for taking time to leave us this great feedback.
The worst cleaning service there is. I was moving into a new house and had them clean my house. I was quoted 4.5 then they called me and asked for an addition hour. I ended up paying close to $350 for nothing! My house looked like it hadn’t been touched. Save your money and go else where. When I complained they offered to come back for an hour and clean the places they missed. I agreed and I never heard from them again. Pictures I loaded will show what I mean.May 2, 2019VerifiedCity Maid (Los Angeles County)'s reply
Hi Anil, I apologize to hear you did not enjoy your first cleaning with us. I looked into this issue and it shows we were waiting for a response to send out the maid for the re-clean but we did not hear back from you after our follow-up message. Since it has been a while pass your cleaning, we can apply the complimentary hour to your next visit is interested. We will be happy to accommodate you with a highly rated team to make up for your first visit.
Follow instructions. I had to come home from giving birth at the hospital and literally started sweeping dirt from under my baby's dresser. I could not believe I paid $102 dollars for such a horrid service. The instructions was to focus on the baby's room. Very unfair. I thought the cleaners are yet to arrive the moment I stepped into the house.Dec 26, 2017City Maid (Los Angeles County)'s reply
Hi, thank you for your feedback. However, I think you may have us confused for another company. We have not had any request like this recently and if we had we would have definitely addressed it and taken care of it with a complimentary cleaning. I believe you have us mistaken with another cleaning company on Thumbtack which seems to happen often on here. We guarantee our services and if clients are unsatisfied our teams always return to re-clean areas not completed that were included in the quote.
Great job by the City Maid. Our house was very clean - very thorough job. My only complaint is just wished they would not have removed out stove top knobs. We still are unable to get one back on and will probably need to replace it. I really did love the cleaning and punctuality though. ThanksJan 2, 2018VerifiedCity Maid (Los Angeles County)'s reply
Thank you Christianne for your great feedback. We are glad to hear you enjoyed the team we sent for your first cleaning. We appreciate you taking the time to leave us this review. If your ever in need of another cleaning service we will be happy to assist you in the future and provide the same team if preferred we will be happy to accommodate your request. Thank you!
These ladies were great! I will hire them again when the house needs a good cleaning for sure.Dec 5, 2017City Maid (Los Angeles County)'s reply
Thank you for your great feedback. We are glad to hear you enjoyed the team that arrived for your cleaning. Feel free to contact us anytime if your ever in need of another cleaning service. Thanks again!
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is simple, we also are very flexible and cater to each clients home based on the information the provided. We also offer discount prices for those that use our services on a recurring basis.
- How did you get started doing this type of work?City Maid enjoys on helping our clients take time off from their busy schedule, cleaning takes time and we got started to help our clients clean their homes when they are to busy too.
- What types of customers have you worked with?We do many types of cleaning such as Residential, Apartments, Condos, Rentals, Vacation Homes, Offices, Commercial, Move IN/Move Out cleaning. We offer all type of cleaning from Basic Cleaning, Deep Cleaning, Recurring and Routine Cleaning.