JR Cleaning
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Responds in about 6 min
Introduction: Thank you for choosing JR Cleaning for your cleaning needs! We are based in Los Angeles with a focus on Calabasas, Woodland Hills, Beverly Hills, and surrounding areas. If you would like to verify if we will service your location please message to confirm. We strive to provide top-notch service and ensure your space is sparkling clean. To schedule a cleaning appointment with us, please follow the instructions below:
1. Online Booking:
Select your desired cleaning service from the available options (e.g., regular cleaning, deep cleaning, specialized services).
Choose a date and time that works best for you from our available slots.
Fill out the required information, including your name, address, contact details, and any specific instructions or preferences.
Please detail if you have any pets, as this will help us prepare accordingly.
After booking, please send a text message confirming your appointment. You may also ask any questions or mention any important details about your cleaning please message and call.
2. Confirmation:
Once your booking is received, you will receive a confirmation email or text message with all the details of your appointment.
Please review the information carefully and let us know if there are any changes or adjustments needed.
After booking, please look out for an email from JR Cleaning with additional information/ or confirmation.
3. Preparation:
Prior to the scheduled cleaning, please ensure that the cleaning areas are accessible.
If there are any specific instructions or areas of focus, please communicate them to our team during the booking process or before the cleaning appointment.
4. Special Packages:
Introducing our JR Premium Package - the epitome of luxury and convenience!
Experience a full-house deep clean like never before, where no corner is left untouched. Our expert team dedicates 3 hours and 45 minutes to transform your space into a haven of cleanliness and serenity.
But that's not all! As part of this supreme limited offer, we're delighted to include a delectable home-cooked meal for a family of 4. Choose from our mouthwatering selection of dishes, including Blackened Wild Salmon, Jollof and Lamb, or Seasoned Chicken with Mediterranean flair, each accompanied by a generous salad bowl.
Discover the ultimate indulgence of a spotless home and a delicious meal, all in one convenient package. While we assure you that this offer is incredibly affordable, its true value lies in the luxury and comfort it brings to your doorstep.
Elevate your home cleaning experience with the JR Premium Package today! Inquire today!
5. Feedback:
Your satisfaction is our priority! After the cleaning is complete, we welcome your feedback and comments.
Please feel free to reach out to us with any questions, concerns, or suggestions for improvement.
Thank you again for choosing JR Cleaning. We look forward to serving you and exceeding your expectations!
Overview
Hired 3 times
Serves Los Angeles, CA
Background checked
2 employees
1 year in business
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Stripe, and Zelle.
Social media
Featured Projects
7 photos
Specialties
Cleaning method
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Reviews
Customers rated this pro highly for punctuality, work quality, and professionalism.
4.0
4 reviews
5
75%
4
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3
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1
25%
Tejohn A.
4 weeks ago
I rate 5/5 stars, my kitchen was shining after they were done and the air quality smells better and I don’t see any dust after they cleaned up.
Tara M.
4 weeks ago
Great cleaning of my condo and in good timing. I would definitely order service again!
Tortillia H.
4 weeks ago
Team was very professional and left my place nice and clean. Reasonably priced. Id definitely hire again.
Sharon C.
4 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
They were late. Added extra fees worked slow and were condescending. Did not do a deep clean just moved things around worse service on Thumbtack thus far.
Details: 2 bedrooms • 1 bathroom • Deep cleaning • Pets in home • Just once
JR Cleaning's reply
Dear Sharon,
Thank you for taking the time to share your experience with us. We sincerely regret that our service did not meet your expectations, especially concerning the timing, additional fees, and the overall quality of our cleaning. Your feedback is crucial for us to improve and ensure we provide the best service possible.
In addressing the specifics of your situation, it's important to note that our standard cleaning services are designed to cover a wide range of household cleaning tasks. These tasks typically include dusting, vacuuming, mopping, and general tidying up which may include deep cleaning. However, when it comes to more specialized situations, like pest or roach infestations, our standard protocol and equipment may not be fully equipped to handle such challenges without prior arrangements.
Understanding this context might not offer immediate solace for the inconvenience and dissatisfaction you've experienced, but we hope it clarifies the limitations we faced during our service to you. Our intention was never to diminish the significance of your concerns but to navigate the unexpected conditions as best as we could under the circumstances.
Although our policies might limit certain remedies, we're eager to explore ways to restore your confidence in our services. We value your business and would appreciate the opportunity to discuss potential steps forward that respect both your expectations and our service capabilities.
Please feel free to reach out to us at your convenience to discuss this matter further. We are here to listen and find a path to resolution that acknowledges your experience and our mutual interest in achieving a clean, safe, and comfortable home environment for you.
With respect and understanding,
JR Cleaning
House Cleaning
Credentials
Background Check
Jahnetta Jones