FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing: Our rates are fair and fully tailored to your individual needs. No Surprises: No hidden fees — you always know exactly what you’re paying for. Regular Service Discounts: Loyal customers enjoy great discounts on recurring cleaning services. Special Offers: Don’t miss our seasonal promotions to save even more. Flexible Scheduling: We work around your schedule to make the experience as convenient as possible. At Mr and Mrs Shine ✨,we take care of your home by providing top-quality cleaning services at affordable prices. Contact us today to make your home sparkle without the hassle!
- What is your typical process for working with a new customer?
My typical process for working with a new cleaning customer involves an initial consultation to discuss their needs, providing an estimate, scheduling appointments, conducting the cleaning service, performing a final inspection, gathering feedback, and maintaining ongoing communication for future appointments and needs.
- What education and/or training do you have that relates to your work?
We pride ourselves on the expertise and professionalism of our cleaning team. Our staff undergoes comprehensive training in industry-best practices, cleaning techniques, and the safe and effective use of cleaning products and equipment. Many of our team members have backgrounds in hospitality services, and we continually invest in their professional development to ensure they stay up-to-date with the latest advancements in the cleaning industry. Our commitment to excellence is reflected in the quality of service we provide to our valued customers." It's crucial for a cleaning company to showcase the qualifications, training, and experience of their staff to assure customers of the competency and reliability of their services. If you are a specific cleaning company, you might want to customize the response based on your actual training and qualifications.