🧽Olga's House Cleaning🫧

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Our pricing reflects the quality of service we deliver — meticulous attention to detail, reliability, and the use of high-quality, safe products. Each quote is customized based on your space, its condition, and the level of service required (standard, deep cleaning, move-in/move-out, etc.). We provide personalized estimates upfront — always transparent, with no hidden fees. 💎 Preferred pricing and priority scheduling are available for recurring clients. 🧼 Initial visits or deep cleanings are priced higher due to the extra time and detailed work involved. We are trusted by clients who value consistency, discretion, and a truly elevated cleaning experience.

• What is your typical process for working with a new customer?

  1️⃣ Initial Contact We start with a quick conversation to understand your needs, preferences, and expectations. 2️⃣ Personalized Estimate Based on the details you provide, we offer a clear, customized quote with no hidden fees. 3️⃣ Scheduling We work around your availability and confirm a convenient time that fits your schedule. 4️⃣ Cleaning Day Our team arrives on time, fully equipped, and ready to deliver a detailed, high-quality cleaning service with care and respect for your space. 5️⃣ Final Walkthrough We make sure everything meets your expectations and address any special requests. 6️⃣ Ongoing Service (Optional) For clients who prefer consistency, we offer recurring cleaning with priority scheduling and preferred rates.

• What education and/or training do you have that relates to your work?

  Our team is trained in professional residential and commercial cleaning techniques, with a strong focus on efficiency, attention to detail, and proper care for different surfaces and materials. We have hands-on experience working with a variety of cleaning methods, including deep cleaning, move-in/move-out services, and maintenance cleaning. We are also knowledgeable in the safe use of eco-friendly and non-toxic products. We continuously improve our skills by staying up to date with industry best practices to ensure consistent, high-quality results for every client.