FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive for the Los Angeles area. We provide clear upfront quotes based on the size of the space, type of cleaning, and specific customer needs — no hidden fees. We offer discounts for recurring services (weekly, bi-weekly, monthly) and special pricing for first-time customers. All cleaning supplies and equipment are included unless the client prefers us to use their own products.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your needs and priorities, then provide a customized quote. Once approved, we schedule the service at your convenience. Our team arrives on time, fully equipped, follows a detailed checklist, and ensures everything meets your expectations before completion.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning standards, proper product use, and detailed sanitation techniques. We focus on efficiency, safety, and consistent high-quality results.