FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and competitive. The cost depends on the size and type of cleaning. We offer discounts for regular clients and when booking multiple services at once. There are no hidden fees—you pay exactly the price we quote. If you request additional services during cleaning, we will confirm the cost with you beforehand. Free estimates are available upon request.
- What is your typical process for working with a new customer?
When working with a new customer, we first discuss your specific cleaning needs and preferences. Then, we provide a clear estimate based on the information you give. Once you approve, we schedule a convenient time for the cleaning. On the day of service, our professional team arrives on time, completes the cleaning as agreed, and follows up to ensure you’re satisfied. We’re always available to answer any questions or accommodate special requests.
- What education and/or training do you have that relates to your work?
Our team undergoes professional training and regular workshops on modern cleaning techniques and the use of safe, effective cleaning products. We are well-versed in hygiene standards and cleaning methods for various types of spaces, from residential to commercial. We continuously improve our skills to provide high-quality service while ensuring the safety of our clients and the environment.